Private Policy

Crawic ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services. By using Crawic, you agree to the practices outlined in this policy.

We collect different types of information to improve our services and provide you with the best experience.

We collect personal data when you create an account, make a purchase, or interact with our services. This may include:

Name
Email address
Payment and billing details
Account login credentials
Contact information

When you use Crawic, we collect certain data automatically, including:

IP address and device information
Browser type and version
Pages visited, time spent, and interaction history
Referral sources and clickstream data

We use secure third-party payment processors to handle transactions. Crawic does not store sensitive payment details like credit card numbers.

We use the information collected to:

Provide, operate, and improve our services
Process transactions and manage subscriptions
Offer customer support and respond to inquiries
Detect and prevent fraud or security threats
Send service updates, promotions, or marketing materials (you may opt out at any time)
Analyze trends and enhance user experience

Crawic uses cookies and similar tracking tools to:

Enhance website functionality and performance
Analyze user behavior for improvements
Personalize content and optimize marketing

You can manage or disable cookies through your browser settings. However, some features may not function correctly without them.

We implement strong security measures to protect your personal data. While we take precautions, no online platform is completely secure. You are responsible for safeguarding your account credentials.

We retain personal data only as long as necessary for business operations, legal compliance, or security reasons. If you request account deletion, some information may still be retained as required by law.

Crawic may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing any personal data.

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Continued use of Crawic after modifications means you accept the revised policy.

At Crawic, we are committed to providing high-quality domain research and acquisition services. However, we understand that there may be circumstances where a refund is requested. Please review our refund policy carefully before making a purchase.

Cryptocurrency Payments: Due to the volatility of cryptocurrency values, all payments made via cryptocurrency are non-refundable. Ensure you review your purchase carefully before making a payment.
Payments for one-time purchases and past subscription periods are non-refundable.
Refunds will not be issued for failure to cancel a subscription before the renewal date.
Change-of-mind refund requests may not be approved.

Approved refunds will be processed within 30 days of approval.
Refunds will be issued to the original payment method, except for cryptocurrency transactions.
Any bank or transaction processing fees will be deducted from the refunded amount.

To avoid future charges, you must cancel your subscription before the next billing cycle. Subscription management options are available in your Crawic account settings. For any questions regarding refunds, please contact us at support@crawic.com. By using Crawic, you agree to this refund policy.